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SMS Delivery Reports: Status Meaning and Monitoring Benefits
A delivery report helps an application understand what happened after a message request reached the gateway.
Provider statuses may differ, but a system generally needs to distinguish a request being accepted, processing, delivered, failed or expired. Do not treat the initial HTTP response as proof that a message reached the device.
What data should be monitored?
Store the message identifier, masked destination when needed, request time and latest status. This information helps troubleshooting and channel performance measurement.
Build useful monitoring
A good monitoring dashboard should support searches by message ID, period, channel and status while avoiding unnecessary exposure of sensitive data.
Connect your business communication with DNY Mobile
Use DNY Mobile services for SMS and WhatsApp through dashboard or API.